Last updated: Dec/13/2024
VoltStudio (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy and Cookie Policy explains our practices and your rights under U.S. and Texas privacy laws. By using our website (voltstudio.us) and booking platform (app.voltstudio.us), you agree to the terms of this policy.
1. Information We Collect 📋
We may collect the following types of personal information:
1.1. Personal Identifiers
• Full name
• Email address
• Phone number
• Mailing address
1.2. Account Information
• Username and password
• Class and booking history
1.3. Payment Information
• Credit card or debit card details (processed securely via third-party payment processors)
1.4. Usage Data
• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information (type, operating system, and browser)
1.5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect data about your interactions with our website. See the Cookies Section below for more details.
2. How We Use Your Information 🛠️
We use your personal information for the following purposes:
1. Service Delivery: To manage class bookings, memberships, and purchases.
2. Customer Support: To respond to inquiries and offer assistance.
3. Communication: To send updates, reminders, promotions, and newsletters.
4. Improvement: To analyze website performance and enhance user experience.
5. Legal Compliance: To comply with legal obligations and protect against fraud.
3. How We Share Your Information 🤝
We do not sell your personal data. However, we may share your information with:
1. Service Providers:
• Payment processors (e.g., Stripe)
• Email marketing services
• Website hosting and analytics services (e.g., Google Analytics)
2. Legal Authorities:
• If required by law, subpoena, or court order
• To protect our rights, property, or safety
3. Business Transfers:
• In case of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies 🍪
4.1. What Are Cookies?
Cookies are small text files stored on your device to help us provide a better user experience.
4.2. Types of Cookies We Use:
1. Essential Cookies:
• Necessary for core functionality like bookings and logins.
2. Performance Cookies:
• Collect data on how visitors use our website (e.g., page views, time spent).
3. Marketing Cookies:
• Track user behavior for personalized ads and promotions.
4.3. Managing Cookies:
You can control and disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
• For Chrome: Manage Cookies in Chrome
• For Firefox: Manage Cookies in Firefox
• For Safari: Manage Cookies in Safari
5. Your Privacy Rights 🧾
Under applicable U.S. and Texas privacy laws, you have the following rights:
5.1. Right to Access
Request a copy of the personal data we hold about you.
5.2. Right to Correct
Request corrections to any inaccurate information.
5.3. Right to Delete
Request deletion of your personal data, subject to legal obligations.
5.4. Right to Opt-Out
Opt-out of receiving marketing communications at any time.
How to Exercise Your Rights:
To exercise any of these rights, please contact us at:
• Email: info@voltstudio.us
• Phone: +1 830-273-2693
We will respond within 30 days of receiving your request.
6. Data Security 🔒
We take the security of your data seriously. Our measures include:
• Encryption: Protecting sensitive data during transmission.
• Secure Servers: Hosting data on secure, monitored servers.
• Regular Audits: Performing security checks and updates.
While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
7. Data Retention 📦
We retain your data for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy 🚸
Our services are not directed at children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us immediately.
9. Changes to This Policy 🔄
We may update this Privacy and Cookie Policy periodically. When we do, we will revise the “Last Updated” date and notify you of any significant changes.
10. Contact Us 📞
If you have any questions about this policy or how we handle your data, please reach out to us:
• Email: info@voltstudio.us
• Phone: +1 830-273-2693
• Address: 123 Fitness Avenue, Del Rio, TX 78840
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here.
Copyright © 2024 Volt Studio By Volatil Company LLC
